Commitment to Charity Care
Centura Health's Commitment to Charity Care
Centura Health is committed to excellence in providing high-quality health care while serving the diverse needs of those living within the communities we serve. Centura Health treats emergent and urgent patients regardless of their ability to pay or their coverage status.
We believe medically necessary health care services should be accessible to all, regardless of age, gender, geographic location, cultural background, physical mobility or ability to pay. We are committed to providing health care services and acknowledge that, in some cases, the patient will not be financially able to pay for the services received. Whenever possible, we will determine eligibility for charity before or at the time of admission.
The Centura Health Financial assistance program is in accordance with the requirements set forth in Senate Bill 134, Hospital Financial Assistance, which was passed by the Colorado General Assembly and became effective July 1, 2012. The legislation requires hospitals in Colorado to provide financial assistance / charity care to patients in emergent situations and whose incomes are less than 250 percent of the current year’s federal poverty level. When possible, each uninsured patient is eligible to be screened for financial assistance. If an insured patient is not eligible for assistance, Centura Health is committed to offering reasonable payment plan options to its patients, and will allow for at least 30 days past the payment due date before pursuing collections.
- Centura Financial Assistance Policy – English
- Centura Financial Assistance Policy – Spanish
- Federal Poverty Income Guidelines
- Standardized Definitions
If you need help paying your medical bill Centura Health offers financial assistance. In order to see which program you best qualify for, please contact us:
- email us to find out what type of assistance you may qualify for
- 1-888-269-7001 in the Denver, north Colorado area
- 1-888-776-0414 in the Colorado Springs, Pueblo and Canon City areas..